Terms of Service

These Terms of Service govern the Firehead Training website which is owned by Firehead and operated by Stanford or its service providers. You should not access or use this Site until you have carefully read and agreed to the following Terms of Service.

BY ACCESSING AND PARTICIPATING IN THE SITE, YOU HAVE INDICATED THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY AND COMPLY WITH THEM. If you do not agree to be bound by these Terms, please promptly exit the Site.

FIREHEAD RESERVES THE RIGHT TO MODIFY THESE TERMS AT ANY TIME AND WILL PUBLISH NOTICE OF ANY MODIFICATIONS ON-LINE AT THIS SITE. BY CONTINUING TO ACCESS A SITE AFTER NOTICE OF SUCH MODIFICATIONS HAS BEEN PUBLISHED, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY THEM.

User Age and Eligibility

Participation in the Site and Firehead Training courses is restricted to those individuals who have registered, who are 18 years of age and over, emancipated minors, or those who possess parental or legal guardian consent, and who are fully able and competent to enter into these terms, conditions, obligations, affirmations, representations and warranties herein. By accessing the Site you affirm that you are at least 18 years old and meet the eligibility requirements. This Site is not intended for persons under 18. If you are under 18 years of age, do not use the Site. 

Certain courses may also have additional eligibility requirements as specified in the specific course description. If you are not eligible for registration and participation or do not agree to the Terms, you may not use the Site.

Site Access

While portions of the Site may be available to the general public, portions of the Site are restricted to registered users. You agree that you will not access any registration-only portions of the Site if you do not meet the eligibility requirements. Firehead is not responsible for any delay, inability or failure to access the Site due to any cause, including but not limited to acts of God, natural disasters, government orders, labor unrest, malfunction of user hardware or software, interruption in internet service, loss or corruption of data, and unanticipated suspension or cessation of service from any underlying service provider.

Course Modification or Cancellation

The Site, including the course materials, may contain errors and omissions. We reserve the right to correct errors or omissions without prior notice. We also reserve the right to cancel, discontinue, reschedule, delay, change instructors or modify any course or service. 

User Account

Upon registration, some personal information may be required from you. For the purposes of purchases, please see the “Purchases and Orders” section. The personal information that may be required from you is your contact details (such as: name, e-mail address, country/state, and telephone number). Please maintain your User Account’s information accurate and up to date. Please keep your password outside the reach of minors or third parties. If you believe that somebody has breached your User Account, please contact us immediately.

Usage Guidelines

You hereby agree that you are going to use this Website and its content reasonably, and will withhold of any action that may damage the performance or functionality of the Website. Owners of User Accounts will further withhold of causing any nuisance or taking any action in limiting other Users from using this Website’s offered products and services. The Content of this Website is protected under intellectual property laws. Firehead is the owner of the content sold on the Website.

Your User Account is intended for your own, personal use. Please keep your User Account credentials confidential, in order to prevent unwanted breaches. In cases of a security breach to your account, please notify us immediately.

You, as a User of our Website, will not engage in any unacceptable behavior, namely:
a. Harassment, threatening or intimidating another User,
b. Transmitting any unlawful, threatening, abusive, offensive, discriminatory, defamatory or hateful text or voice communication or images and/or other material, any ethnically or racially objectionable material, or any material infringing intellectual property, privacy and/or publicity rights of any third party,
c. Using obscene or offensive User Names, User Submission descriptions, Photo Descriptions, Photos, Multimedia, Comments etc.
d. Posting any material with the intention to solicit other Users.

Purchases and Orders

We offer our courses in the form of digital access in a widely readable format that is supported by both static and mobile devices. Our courses are offered on our Website. Once you have chosen your preferred course, you can purchase it at any time. Upon purchasing your product, you will be required to be logged into your User Account. Third Party payment processors may collect certain billing data from you, so they could process your order. 

Content Policy

a. Our Content – Our Service’s website further contains content posted, created by or licensed by Firehead or its licensors. We retain all rights, title and interest to any content which may be deemed as “Our Content”, as described above, namely to any copyrights, trademarks, trade names, trade dress, logos, patents, know-how, trade secrets, instructions, and all other proprietary information. Subject to these Terms of Service, Firehead Training further grants you a personal, non-transferrable, non-exclusive, limited, revocable and non-commercial license to access and view the content on the Firehead Training Website. Subject to these Terms of Service and Usage Guidelines, you agree to refrain from any usage of our content, if not explicitly agreed otherwise with the Service, in writing.
b. Intellectual Property – Firehead, its logo, any products, services, names or slogans contained within the Service, corporate correspondence or any other space distinguishing the Service are registered trademarks of Firehead and may not be copied, used or imitated, in whole or partially, without express written consent of the trademark or other intellectual property or copyright holder. Other trademarks, company names, logos or other intellectual property rights appearing on the service are the property of their respective owners or holders. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise, does not constitute or imply endorsement, sponsorship, or recommendation thereof by us, or vice versa. The Service, its affiliates, suppliers, licensors and licensees own all right, title and interest, without exclusion to intellectual property rights appearing on the Service, corporate correspondence or any other space distinguishing the Service or its affiliates, suppliers, licensors and licensees. Except for those rights expressly granted within these Terms of Service, no other rights are granted to Users. All copying, usage, distribution or further use of copyrights or other intellectual property rights on behalf of the Service are subject to previous consent. Usage of these materials, symbols, logos and slogans must be with a previous written notice by the holder of such rights.

c. Intellectual Property Use – Unless otherwise indicated, the Site and all its content, such as text, images, and the HTML used to generate the pages ("Material") are the property of Firehead or that of our suppliers or licensors and are protected by patent, trademark and/or copyright under international laws. In consideration for your agreement to the terms and conditions contained here, Firehead grants you a personal, non-exclusive, non-transferable license to access and use the Site and the Material. Registered users may download Material from the Site only for such user's own personal, non-commercial use. No user may otherwise copy, reproduce, duplicate, retransmit, distribute, publish, scrape, download in bulk, sell, resell, commercially exploit or otherwise transfer any Material or modify or create derivative works of the Material. The burden of determining that use of any information, software, material or any other content on the Site is permissible rests with User. Some content on the Site is provided by third parties, and the use of that content is subject to rules and restrictions as indicated on the Site. You agree to be bound by all such rules and restrictions.

Content Disclaimer

The text and other material on the Sites may include the opinion of the specific instructor and are not statements of advice, endorsement, opinion, or information of Firehead. If you feel you might be offended by the content of the Sites, you should not continue.

Sites may also include the personal opinions and other expressions by Users who post entries on a wide range of topics. Neither the content of the forums, nor the links to other web sites, are screened, approved, reviewed or endorsed by Firehead or any other related entity. Firehead is not a publisher of any of the content of the forums, or of any content that may be available through links to and from them.

User Content

You may be permitted to submit and distribute materials in connection with an online course ("User Content"). You represent and warrant that any material you submit to the Site, instructors or other Users is accurate and complete and will not violate or infringe the rights of any third party, including without limitation privacy, publicity, intellectual property and any other proprietary rights, such as copyright, trademark and patent rights. You represent and warrant that you have all the necessary rights and licenses to use the material and to permit use of the material by Firehead and course instructors.

You agree that, if a third party claims that any material you have contributed to a Site is unlawful, you will bear the burden of establishing that the material complies with all applicable laws. Although Firehead does not monitor the content of the Site, Firehead has the right to remove material from the Site, block access, or take other action with respect to the material in its sole discretion.

Grant of license. By your submission of any material in connection with this course, you hereby grant Firehead an irrevocable, non-exclusive, royalty free, fully transferable, worldwide license to use, disclose, reproduce, distribute, prepare derivative works of, publicly perform, publicly display and provide to other instructors any such submission in conjunction with participation in Firehead courses. You hereby grant Users in your online course a license to use your User Content (including the right to copy, modify and distribute such content) in conjunction with their participation in the course.

Return and Refund Policy

Aside as set forth in these Terms of Service or the Purchase and Order Terms as listed above, any purchases of product(s) or service(s) through our website are non-refundable and not eligible for any returns or exchanges, and all sales considered final, due to the nature of the electronic products offered. By purchasing the ordered product(s) or service(s) on the Website, you have agreed that upon downloading the content, your purchase has acquired a copy of the content that has been billed.

Courses may be made available for free or for a fee at the sole discretion of Firehead. Course fees, if applicable, are due and payable at the time of registration for the course or at the time of requesting a service or materials for which a fee is required. Firehead expressly reserves the right to refuse to permit access to any fee-based course if the fee is not paid, is cancelled or not processed for any reason.

Third-party services

Our website and courses may contain links to certain third-party websites and/or similar services. Please note that prior to engaging into any activity with these third-party websites, such websites and services are governed by a separate set of Terms and Conditions and Privacy Policies.

Indemnification

You agree to indemnify and hold Firehead and its instructors, trustees, officers, agents, employees, and assignees, harmless from any claims, actions, demands, losses or damages, including legal fees, arising out of, resulting from or in any way related to your participation in an online course, use of a Site, placement of any content onto a Site or violation of these Terms. You further agree to fully cooperate in Firehead's defense against any such claims.