Next Cohort Starts Sept 24, 2019

Tuesdays and Thursdays 19h - 20:30 (CET); 1 pm - 2:30 pm (EDT)

Writing for Machines and Humans

About this course

Who writes content for voice interfaces such as Siri and Google Assistant? It could be you. How do you write for humans interacting with a machine interface? How can you write content offered via conversational robotic agents? How will you develop information delivered via augmented reality or driven by artificial intelligence? This course will give you the tools to get started in writing for machines and humans.

What you'll learn

Fun stuff!

The ways in which users consume information has evolved. Content developers are no longer driving user journeys; users are creating their own journeys through advances in AI. Our information models must adapt to meet these new contexts. And writers need to understand how information is processed and delivered today and progressively more so in the future.
Register Now

Course curriculum

  • 1

    Welcome to the course!

    • Course Learning Objectives
  • 2

    Module 1: Market Trends

    • Learning Objectives: Module 1
    • Join the live meeting
  • 3

    Module 2: Information 4.0

    • Learning Objectives: Module 2
  • 4

    Module 3: Artificial Intelligence and Deep Learning

    • Learning Objectives: Module 3
  • 5

    Module 4: Machine Language Processing

    • Learning Objectives: Module 4
  • 6

    Module 5: User Context & Prediction

    • Learning Objectives: Module 5
  • 7

    Module 6: Information Classification

    • Learning Objectives: Module 6
  • 8

    Module 7: User Personas

    • Learning Objectives: Module 7
  • 9

    Module 8: Strategies for Multidimensional Context Modeling

    • Learning Objectives: Module 8
  • 10

    Module 9: Designing Molecular Content for Multidimensional Contexts

    • Learning Objectives: Module 9
  • 11

    Module 10: Writing Contextual Information in Practice

    • Learning Objectives: Module 10
  • 12

    Module 11: Designing Chatbot Conversations

    • Learning Objectives: Module 11
  • 13

    Module 12: Ethics & Data Privacy for Modern Contexts

    • Learning Objectives: Module 12

Save your seat!

Get 18 hours of lecture face-time and interactive activities.


  • How many lessons are in this course?

    Writing for Machines and Humans includes 12 contact sessions. Ignore the '46 lessons' indicated on the course banner. Our training site automatically adds this number because we already have materials to share with you included inside our training site.

  • What if I don't have a writing or technical background? Should I take this course?

    While we've targeted this course at technical writers and content developers, anyone can follow this course and benefit. This course takes an entirely new approach to writing, so even if you do have a technical writing background, you may have to re-learn some things.

  • What types of activities are included in this course?

    In this course, you'll do some activities that prepare you for writing to a multi-dimensional audience. You'll also have some individual and collaborative writing activities that help you put into practices the lessons you're learning about writing for machines and humans. You'll also have the opportunity to comment and discuss, in a discussion board platform, topics related to lessons.

  • Is it required that I participate in collaborative work?

    While it is not required that you participate in group work, we highly recommend that you work on activities with your group or on your own in order to gain the skills this course proposes to impart.

  • What if I miss a live session?

    If you miss a session, don't worry. All sessions are recorded, and you'll get a link following the session. You can watch the recording to catch up before the next session. Some sessions build on others, so you will need to keep up from week to week.

  • How much time will the course require each week?

    In this course, you will have two live sessions each week. Each session will be about one-and-a-half hours, which included discussion time. A few of the lessons have an activity that you may need to finish outside of the live session. Each activity should take no more than 1 hour. In total, you'll spend about 20-24 hours working on this course.

  • If I just watch the recordings, can I still get the certificate?

    We understand that due to time zone and work constraints, some people may not be able to attend all live sessions. Successful completion of the course Writing for Machines and Humans requires that you demonstrate you have understood the materials covered in the course. We determine that in 2 ways: We see from our site statistics that you've viewed the recordings, and you participate in activities that show you've understood the materials and can put them into practice. For this reason, even if you cannot attend live sessions and participate in live discussions, you must at least participate in activities. Sometimes it's easy enough to do this by completing activities in your own time.

  • Can I get a refund after I enrol if I decide not to take the course?

    You can get a refund up to 24 hours before the course starts. If you start the course and face an unforeseen circumstance during the course and need to drop out, you'll have the option to join a later cohort at no additional cost.

Start date: Sept 24, 2019

Tuesdays and Thursdays: 1 pm - 2:30 pm (EDT); 19h - 20:30 (CET)

Sept 24 - Oct 31, 2019

Registration closes Sept 23

  • 00Days
  • 00Hours
  • 00Minutes
  • 00Seconds
Register now